Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
8.7
Location
8.7
Service
8.3
Dining
7.7
Guest reviews
8.4/10
based on 47 reviews
8.7
8.7/10 based on 1599 reviews
Jerome
United States,
September
2023
7.6/10
I had a lovely stay at the hotel. The rooms, although not brand new, are spacious and come with a good-sized balcony. The kids were thrilled with the candies left on the pillows. The recent renovation under new ownership has certainly made a positive difference. The service was excellent, especially with sorting out transportation, and the location, close to the Neuschweinstein and Hochenschwangau Castles, is ideal for exploring the area. The dining experience was basic but decent. Overall, good value for money.
Rooms
8.0
The rooms, although not brand new, are spacious and come with a good-sized balcony. The kids enjoyed the little candies left on the pillows.
Service
7.0
The staff assisted us with sorting out transportation and was very kind about it. They don't speak English fluently but were still very helpful.
Location
9.0
The location is very convenient, just a short drive away from the Neuschweinstein and Hochenschwangau Castles. It's a quiet village outside of Fussen, perfect for visiting the Bavarian castles.
Dining
6.0
The dining was quite basic, but it did the job. The breakfast options were decent but could be improved for a more satisfying experience.
Facilities
8.0
The hotel facilities were sufficient for a comfortable stay.
James
United States,
June
2023
8.8/10
The hotel rooms were spotlessly clean, spacious, and even bigger than average with nice balconies offering views of the Alps. The kids loved the candy left on the pillows. However, the street noise from the main street with cars passing by was a bit noticeable.
Rooms
9.0
The rooms were spotlessly clean and spacious, with nice balconies and a touch of sweetness with the candy left on the pillows. The view of the Alps added to the charm.
Service
9.0
The service was very nice and attentive. The staff were friendly and helpful, making our stay enjoyable. The breakfast was diverse and delicious, and the WiFi connection was strong.
Location
8.0
The location is perfect for anyone wishing to visit local sites, especially the Neuschwanstein Castle and other attractions. The hotel is close to the castles, but not in a lively town for walking around.
Dining
9.0
The dining experience was wonderful, with a plentiful and varied breakfast starting at 7.30 am. The coffee was excellent, and the homemade muffins were a nice touch.
Facilities
9.0
The hotel offers great facilities, including room service, grocery shopping service, and a shuttle service. The overall amenities are impressive.
Zach
United States,
May
2023
8.8/10
I absolutely loved this hotel! The rooms were spacious, immaculately clean, and had a modern, upscale feel while still maintaining the cozy Bavarian charm. However, the compact layout may not suit everyone's preferences. The service was top-notch, with incredibly friendly and apologetic staff. The location was perfect for exploring the area, especially if you have a car. The dining experience was delicious with plenty of variety, but a bit limited in options. Overall, a great value for money with fantastic facilities.
Rooms
9.0
The rooms were spacious, clean, and had a more upscale and contemporary feel while still keeping the Bavarian alpine charm.
Service
9.0
The service was exceptional, with very friendly and apologetic staff.
Location
9.0
The hotel is perfectly situated for exploring the area, especially if you have a car.
Dining
8.0
The dining experience was delicious with plenty of variety compared to other places I've stayed in.
Facilities
9.0
The facilities were great and added to the overall wonderful stay.